Effective Date: 17.06.2025
Thank you for shopping with Reiki Healing Savitri. This Shipping and Delivery Policy explains how we process and deliver physical items purchased through our website www.reikihealingsavitri.com.
1. Order Processing
- Orders are processed within 2–4 business days after payment is received.
- You will receive a confirmation email once your order is placed, and another email with tracking information once your order ships.
- Orders are not processed, shipped, or delivered on weekends or holidays.
2. Shipping Charges
Shipping fees are calculated at checkout based on your location and the weight/size of your order. Any applicable customs duties or taxes are the responsibility of the customer.
3. Tracking Your Order
Once your order is shipped, we’ll email you a tracking number and link. Please allow up to 48 hours for tracking to update after dispatch.
4. Delivery Issues
We are not responsible for:
- Delays caused by the shipping carrier or customs
- Lost, stolen, or undelivered packages marked as “Delivered”
- Incorrect shipping addresses provided by the customer
If you notice an issue, contact us as soon as possible at info@reikihealingsavitri.com, and we’ll do our best to help.
5. Damaged or Incorrect Items
If your item arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Send a photo and description of the issue
- We will evaluate and either replace the item or offer store credit at our discretion
6. Contact
For any shipping or delivery questions, please reach out:
📧 info@reikihealingsavitri.com